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Home > Solutions > IPsmarx Callback Platform Solution
 

 IPsmarx Callback Platform Solution

 
   Overview   Key
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  Add-On   Modules   Requirements How does it work?  

IPsmarx Callback Platform Overview

Revolutionizing Telecommunications in Africa and the Middle East

Emerging service providers in the Middle East and Africa have struggled to provide low-cost alternative calling methods for years, due to government regulations and technical obstacles. The IPsmarx Callback Solution is the answer for service providers who need to deliver low-cost calling to their customer base without having to install costly hardware and phone lines in their country, itself.

By implementing the IPsmarx Callback Solution, service providers can now maintain their solution in the US or Europe, while offering VoIP calls to their customers in the Middle East or Africa at significantly reduced rates.

Because of the reversed call path and the savings of VoIP, providers are able to pass savings along to their end users, making Callback an attractive service for end users and providers alike.

This is particularly attractive to service providers who have customers in regions where phone line infrastructure is limited and costly or where VoIP is regulated. In addition, service providers and calling card operators who are located in the US or Europe may bundle Callback services with their existing product line in order to boost revenue and tap in to new markets. For example, an end user in the US who calls Ghana frequently may prefer to order a calling card for themselves and a callback card for their family in Ghana, resulting in increased revenue for the service provider.

Solution Overview

IPsmarx Callback Solution is designed to entitle service providers with an all-in-one management tool for all various Callback services. IPsmarx Softswitch-based Callback Platform Solution integrates ANI, PIN, and WEB Callback Services with a Call Route Management, Client Management and a Reporting Platform to provide Enhanced VoIP-based Callback services.

Callback service allows the end-user a huge savings on international calling, without having to make an outgoing call on their landline or GSM phone.


 

 
 
 
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