PIN Callback
Dial access phone number from any landline or GSM phone.
A busy tone is heard and call is disconnected, resulting in no charge for the call.
The system calls the user back and prompts the user to enter their PIN.
The system verifies the PIN.
The IVR asks the user to dial their destination number.
Call is connected.
User is billed accordingly in real-time.
ANI Callback
Dial access phone number from any landline or GSM phone.
A busy tone is heard and call is disconnected, resulting in no charge for the call.
IPsmarx Callback System recognizes the user’s phone number and scans database for this number.
If the number is found in the database, the system calls the user back.
The IVR asks the user to dial their destination number.
Call is connected.
User is billed accordingly in real-time.
WEB Callback
User inputs username and password to login.
IPsmarx Callback System authenticates username and password.
User enters their phone number and the destination number where they would like to call.
IPsmarx Callback System dials both phone numbers and connects them.
User is billed accordingly in real-time.
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IPsmarx Callback Platform Solution 