Explore Our Add-On Modules

  IPSmarx Callback Platform Solution

  How does it work?

• ANI CALLBACK

• Dial access phone number from any landline or GSM phone.
• A busy tone is heard and call is disconnected, resulting in no charge for the call.
• IPsmarx Callback System recognizes the user’s phone number and scans database for this number.
• If the number is found in the database, the system calls the user back.
• The IVR asks the user to dial their destination number.
• Call is connected.
• User is billed accordingly in real-time.
   

• PIN-BASED CALLBACK

• Dial access phone number from any landline or GSM phone.
• A busy tone is heard and call is disconnected, resulting in no charge for the call.
• IPsmarx Callback System recognizes the user’s phone number and calls them back. 
• The IVR asks user to enter their PIN.
• Once PIN is authenticated, IVR announces money remaining.
• The IVR asks the user to dial their destination number.
• Once destination is entered, IVR announces time remaining.
• Call is connected.
• User is billed accordingly in real-time.

 

• WEB CALLBACK

• User inputs username and password to login.
• IPsmarx Callback System authenticates username and password.
• User enters their phone number and the destination number where they would like to call.
• User can schedule the call immediately or for anytime in the future.
• IPsmarx Callback System dials both phone numbers and connects them.
• User is billed accordingly in real-time.

• SMS CALLBACK

• Users send an SMS to the system including their PIN Number and the destination number where they would like to call.
• IPsmarx Callback System authenticates the user and  dials both phone numbers and connects them together.
• User is billed accordingly in real-time.