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Distributed Architecture with TLS Security |
To ensure reliability, IPsmarx Multi-Tenant IP-PBX solution has been designed with distributed architecture as seen in the diagram. By using TLS, Transport Layer Security, critical data remains secure during transfer.
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SIP Proxy with Topology Hiding |
| Signaling for SIP traffic is handled by the IPsmarx SIP proxy server. Based on the proxy settings the server will choose which carrier the SIP device will use. For enhanced security, it will also hide the IP addresses of the sender from the IP addresses of the receiver. This feature is also called Topology Hiding. IPsmarx SIP proxy server is SIP RFC 3261 compliant. |
SIP & H323 Carrier Support |
| Our Multi-Tenant IP-PBX supports both SIP and H323 protocols, allowing service providers to interconnect with providers and customers regardless of their call control protocol. The correct port for each protocol can be assigned automatically. This can also be changed manually to any port requested by the end point carrier. Our H323 module supports Fast Start capability. Note: H323 support must be added to the IP-PBX as an add-on module. |
Instant SIP & H323 Protocol Conversion |
| This feature enables the IP-PBX to link calls between VoIP providers using incompatible protocols. The IP-PBX views the incoming protocol being used and looks at the outgoing protocol being requested and then changes the protocols required without any disruption of call quality. Note: H323 support must be added to the IP-PBX as an add-on module. |
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Fax & Video Support |
| Service Providers have a competitive edge using the IPsmarx IP-PBX that can accept fax and video in pass thru mode. |
Complete Codec Support |
| To increase interconnection opportunities for Service Providers, the IPsmarx IP-PBX supports all major codecs including G729, G723, G711a, G711u, H264, and H264 in pass-thru mode and via codec negotiation. The IPsmarx platform also supports DTMF according to RFC2833. Since IPsmarx platform supports codec negotiatioan , there is no need for any codec settings at the client or carrier side and this feature makes IPsmarx IP-PBX even easier to manage. |
Port Limitation Support |
| With this feature, administrators can limit the number of ports each of their customers and end point carriers may use. |
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Prefix Based Routing |
| This feature allows administrators to define a tech-prefix for each client and set that tech-prefix in the dialing plan to a special carrier / route. The result will be routing the call based on the defined tech-prefix. |
Priority Based Routing |
| This feature allows administrators to define a priority for each entity in the dialing plan and IPsmarx routing engine will follow these priorities every time that it wants to send a call to an end-point carrier. |
Unlimited End-Point Carrier Support |
| The IPsmarx IP-PBX allows administrators to define an unlimited number of end-point carriers in order to take advantage of the best price and quality the market has to offer. Fail-over is also included in the IP-PBX package to ensure that our clients have the most reliable service offering. |
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Data Encryption for Critical Data Storage |
| Administrators and end users can rest assured that critical data will be encrypted using complex encrypting methods such as RSA and MD-5. |
Call Monitor |
| Administrators have access to the call monitor to view live calls any time. IPsmarx’ monitoring tool displays the name of the caller, call destination, type of service, rate, call duration, available talk time, codec being used, and any other information relevant to the call. |
Online Back Up Tool |
| This feature allows administrators to make an online backup from the entire database and save it on an internal or external hard disk. |
Automatic Email Notifications |
| Using this feature, administrators can customize email messages to be automatically sent to their customers. For example, a Pre-paid wholesale customer trigger limit can be created to inform the client when their balance goes below a certain threshold amount. |
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Application Manager |
| The IPsmarx Application Manager offers the convenience of system updates, while allowing the flexibility of re-boot by component, resulting in streamlined system management and reduced cost of ownership. |
Unified Customer Management |
| By taking advantage of Unified Customer Management, carriers can offer any other VoIP service supported by IPsmarx, such as IP phone service, calling card, or IP-PBX using the same billing solution and management interface. End users can sign up for any of the services offered using one web interface, and receive one bill for their usage of various services. Administrators and End Users can also set usage limits for each service. For example, they can set one usage limit for calling card and another for wholesale. Note: Service Providers must have appropriate IPsmarx add-on modules to offer additional services. |
Enhanced Customer Management |
| Administrators not only have the ability to define a custom level of access for their customer service representatives, they can also offer an interactive field for employees to add notes for each customer to streamline the customer service process. |
Multiple Levels of Access |
| This feature allows multiple users to be logged in to the IP-PBX management interface at the same time with different levels of access. This enables administrators to establish customized levels of access to the Multi-Tenant IP-PBX interface. Reports and permissions can be allowed or restricted at the administrator’s discretion. |
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