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Home > Solutions > Home Service
 

 IPsmarx Home Service Solution

 
   Overview   Features   Add-on
  Modules
  Requirements    Who may take   advantage?  

  Add-On Modules:

IPsmarx Add-On Modules are optional features you may choose to add when customizing your Home Service Solution.  These modules can be easily installed with no down-time.

IPsmarx Home Service Agent Module
IPsmarx E-Store Module
IPsmarx IVR Customization Module
IPsmarx IVR Translation Module

IPsmarx Home Service Agent Module:

The IPsmarx Home Service Agent Module allows you to create and define agent accounts.  Agents have their own level of access and they can define their own home service customers by setting up credit limits.  Through the agent management system you can manage all of your agent accounts.

Some of the features include:

  • Web Portal for Agents
  • Commission Based
  • Agents can create their own customers
  • Agents can sell home service
  • Usage Reporting
  • CDR per customer
  • Voucher Payment

IPsmarx E-Store Module:

The IPsmarx Development Team will integrate a complete E-Store Module into your existing website.  Through the IPsmarx E-Store Module, customers can buy your Calling Card or Home Service products.  We also customize the interface of the module to match it with your existing website.  During the registration procedure, your customers will receive an email, including PIN number, access number and all other necessary information.

This add-on module includes the Online Payment Module and End-User Interface Module.

  • Online Customer Registration
  • Purchase Calling Cards Online
  • Home Service Online Account Recharge
  • Supports up to 2 Payment Gateways
  • CDR Reporting
  • Payment History Reporting
  • Online PIN-less Management
  • Check Account Balance
  • Manage User Profiles

IPsmarx IVR Customization Module:

IPsmarx can also customize your IVR prompts exactly the way you want.  We can provide different scenarios for your IVR prompts such as, customized welcome messages, one or two-stage calls, dial tone for fast-call and more!

IPsmarx IVR Translation Module:

The IPsmarx Interactive Voice Response prompts are not limited to one language.  You can purchase additional languages enabling your gateway to announce IVRs accordingly.  Available languages include:

  • English
  • Arabic
  • French
  • German
  • Mandarin
  • Persian
  • Russian
  • Spanish

 
 
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