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Home > Solutions > IPsmarx Wholesale Softswitch Solution

  IPsmarx Wholesale Softswitch Solution

 
   Overview     Features    Add-On Modules     Requirements
   

  Add-On Modules

The following add-on modules can be added to enhance IPsmarx Softswitch solution.

Least Cost Routing
Invoicing Module
Advanced RTP Management
Package Billing
Auto-Recharge
E-Store
Reseller Management
H323 Support Module
Hunt Stop & Route Suspension

 

Least Cost Routing

By taking advantage of automatic Least Cost Routing, carriers can ensure that their calls are always being routed to the lowest cost provider. The IPsmarx solution will automatically scan imported rate tables each time a call is attempted and route the call to the provider with the lowest cost for that specific destination. Advanced carrier selection allows the administrator to select the carriers to be used by the LCR feature.

Invoicing Module

With this flexible invoicing module, carriers can send bills manually or automatically, define the frequency of each bill, and export the invoice to PDF format, Microsoft Excel, or Microsoft Word. The IPsmarx invoice formatting tool allows adminstrators to customize the format of their invoices and with unified invoicing, all services that are offered through the IPsmarx platform can be listed on one invoice.

Advanced RTP Management

With this add-on feature, carriers can choose to enable or disable RTP proxy. If the RTP proxy feature is disabled, the RTP stream will be sent directly from the client side to the end end-point carrier. In this case IPsmarx softswitch is not involved in RTP transmission, thus sending the RTP to a separate server. If distributed architecture is used, RTP traffic can be sent to a separate RTP proxy server. By taking advantage of this feature, carriers may reduce the load on their hardware. To view a diagram of our distributed architecture, click here.

Package Billing

With this feature, carriers can create monthly calling plans and define unlimited minutes or a determined amount of free minutes to specific pre-defined destinations. For example, a carrier may offer a flat fee for a specific number of ports per month.

Auto-Recharge

Carriers can offer hassle-free account management to their customers with the auto-recharge feature. The IPsmarx solution will automatically recharge the account when the balance reaches a pre-defined amount. This feature is only availabe in the United States using Authorize.net merchant account.

E-store

The IPsmarx E-store module is a complete website that is customizable to each carrier’s individual needs and design preference. The E-store includes integration with the IPsmarx softswitch solution and automatic configuration of a supported merchant account. Using the E-store, carriers can offer a fully automated sign up and online payment process for their customers as well as a user portal with access to payment history, IP address management, CDR, and usage history. Coupon codes and promotional offers can also be managed through the E-store.

Reseller Managment

With the IPsmarx Unified Reseller Management modules, Administrators can sign up resellers to promote any of their VoIP services. Administrators can define their own reseller program and set permissions, such as sharing or limiting access to the different services they can offer, re-assigning customers to different resellers and allowing resellers to add funds to customers' accounts. There are four types of reseller modules available within the IPsmarx platform, allowing Administrators the flexibility to define their own unique reseller program.

    Usage Based Reseller Module

    A Usage Based Reseller will get compensated through a commission structure set up by the Administrator. This commission can be based on a percentage or a flat rate or both and the commission can be based on long distance calls as they are placed or at the end of the monthly bill. The Usage Based reseller will be able to login to their own interface to manage their customer accounts, but they can only use the service selling rates assigned to them by the Administrator when registering a new account. Reports like CDR, Commission and Balance report can be also available to them if the Administrator has allowed it. If the Administrator allows it, resellers will be able to see and manage each other’s customer accounts. Resellers can also sign up their own subagents. 

    Payment Based Reseller Module

    A Payment Based Reseller will receive compensation through commission set up by the Administrator. This commission can be based on a percentage or a flat rate or both and will be applied as soon as the reseller’s customers add money to their account balance. The Payment Based Reseller will be able to login to their own interface to manage their customer accounts; they can only use the service selling rates assigned to them by the Administrator when registering a new account. Reports like CDR, Commission and Balance report can be also available to them if the Administrator has allowed it. If Administrator allows it, his resellers will be able to see and manage each other’s customers’ accounts. Resellers can also sign up their own subagents. 

    White Label Reseller Module

    Using this module, Rate Based Resellers (white label resellers) have the flexibility to define selling rates for their customers and agents, and their agents are able to define their own selling rates for their customers. This module allows the reseller to set up their own selling rates based on predefined buying rates. The Rate Based Reseller will be able to login to their own interface to manage their customer accounts and create their own service selling rates. Reports, such as CDR, ASR, ACD and Customer Report are also available to them as well as invoicing (as long as the Administrator has this feature enabled). This type of reseller traditionally has their own brand, company name, and logo that is displayed on their own website.  

    Pinless Reseller Module

    The Pinless Reseller module is available to compliment the Payment Based Reseller module. Resellers can utilize this module to sign up customer accounts or recharge customer’s account balance by just retrieving a customer’s phone number and the number they registered will be automatically assigned to the pinless feature. The pinless reseller module offers the advantage of faster registration for when resellers are located in a fast paced customer service environment, such as a convenience or grocery store. The Administrator will have access to the Pinless recharge report for details about total amount recharged per pinless reseller, profit and other information. 

H323 Support Module

For end point carriers who support H323 only, this module can be added to the softswitch to allow interconnection. The correct port for each protocol can be assigned automatically. This can also be changed manually to any port requested by the end point carrier. Fast start capability is another benefit of this feature. SIP and H323 protocol conversion is supported as well.

Hunt-Stop & Route Suspension

Our reliable Hunt-Stop feature offers peace of mind for carriers that have multiple providers established. For example, if a carrier has three providers, but one provider’s buying rates are more expensive than the selling price for certain destinations, the IPsmarx system can be configured to send calls to the first two carriers and then stop to avoid losing funds. Using Route Suspension, carriers can decide to stop sending traffic to a specific route, to avoid high cost or poor quality.
 

 

 
 
 
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