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Home > Solutions > IPsmarx Wholesale Softswitch Solution
 

  IPsmarx Wholesale Softswitch Solution

 
   Overview     Features    Add-On Modules     Requirements    

The IPsmarx Carrier Grade Softswitch comes fully equipped with the following features.

Core Features

 
Distributed Architecture with TLS Security
SIP Proxy with Topology Hiding
SIP & H323 Carrier Support
Instant SIP & H323 Protocol Conversion
Fax & Video Support
Complete Codec Support
Port Limitation Support
Prefix Based Routing
Priority Based Routing
Unlimited End-Point Carrier Support
 

System Management Features

 
Data Encryption for Critical Data Storage
Call Monitor
Online Back Up Tool
Automatic Email Notifications
Application Manager
Unified Customer Management
Enhanced Customer Management
Multiple Levels of Access
   

Billing Features

   
Integrated RADIUS-based Billing
Minute Rounding & Fee Definition
Advanced Taxation System
Promotion Management Tool
Flexible Payment Structure
Unlimited Rate Table Support
   

Reporting Features

   
Security Logs
Flexible CDR Reporting
Flexible ASR Report
Flexible ACD Report
 

Distributed Architecture with TLS Security

To ensure reliability, IPsmarx softswitch solution has been designed with distributed architecture as seen in the diagram. By using TLS, Transport Layer Security, critical data remains secure during transfer.

SIP Proxy with Topology Hiding

Signaling for SIP traffic is handled by the IPsmarx SIP proxy server.  Based on the proxy settings the server will choose which carrier the SIP device will use.  For enhanced security, it will also hide the IP addresses of the sender from the IP addresses of the receiver. This feature is also called Topology Hiding. IPsmarx SIP proxy server is SIP RFC 3261 compliant.

SIP & H323 Carrier Support

Our softswitch supports both SIP and H323 protocols, allowing carriers to interconnect with providers and customers regardless of their call control protocol. The correct port for each protocol can be assigned automatically. This can also be changed manually to any port requested by the end point carrier. Our H323 module supports Fast Start capability. Note: H323 support must be added to the softswitch as an add-on module.

Instant SIP & H323 Protocol Conversion

This feature enables the softswitch to link calls between VoIP providers using incompatible protocols. The softswitch views the incoming protocol being used and looks at the outgoing protocol being requested and then changes the protocols required without any disruption of call quality. Note: H323 support must be added to the softswitch as an add-on module.

Fax & Video Support

Carriers have a competitive edge using the IPsmarx softswitch that can accept fax and video in pass thru mode.

Complete Codec Support

To increase interconnection opportunities for VoIP carriers, the IPsmarx softswitch supports all major codecs including G729, G723, G711a, G711u, H264, and H264 in pass-thru mode and via codec negotiation.  The IPsmarx platform also supports  DTMF according to  RFC2833. Since IPsmarx platform supports codec negotiatioan , there is no need for any codec settings at the client or carrier side and this feature makes IPsmarx platform even easier to manage.

Port Limitation Support

With this feature, administrators can limit the number of ports each of their customers and end point carriers may use.

Prefix Based Routing

This feature allows Carriers to define a tech-prefix for each client and set that tech-prefix in the dialing plan to a special carrier / route. The result will be routing the call based on the defined tech-prefix.

Priority Based Routing

This feature allows Carriers to define a priority for each entity in the dialing plan and IPsmarx routing engine will follow these priorities every time that it wants to send a call to an end-point carrier.

Unlimited End-Point Carrier Support

The IPsmarx softswitch allows administrators to define an unlimited number of end-point carriers in order to take advantage of the best price and quality the market has to offer. Fail-over is also included in the softswitch package to ensure that our carrier clients have the most reliable service offering.

Data Encryption for Critical Data Storage

Administrators and end users can rest assured that critical data  will be encrypted using complex encrypting methods such as RSA and MD-5.

Call Monitor

Administrators have access to the call monitor to view live calls any time. IPsmarx’ monitoring tool displays the name of the caller, call destination, type of service, rate, call duration, available talk time, codec being used, and any other information relevant to the call.

Online Back Up Tool

This feature allows administrators to make an online backup from the entire database and save it on an internal or external hard disk.

Automatic Email Notifications

Using this feature, administrators can customize email messages to be automatically sent to their customers. For example, a Pre-paid wholesale customer trigger limit can be created to inform the client when their balance goes below a certain threshold amount.

Application Manager

The IPsmarx Application Manager offers the convenience of system updates, while allowing the flexibility of re-boot by component, resulting in streamlined system management and reduced cost of ownership.

Unified Customer Management

By taking advantage of Unified Customer Management, carriers can offer any other VoIP service supported by IPsmarx, such as IP phone service, calling card, or IP-PBX using the same billing solution and management interface. End users can sign up for any of the services offered using one web interface, and receive one bill for their usage of various services. Administrators and End Users can also set usage limits for each service. For example, they can set one usage limit for calling card and another for wholesale. Note: Service Providers must have appropriate IPsmarx add-on modules to offer additional services.

Enhanced Customer Management

Administrators not only have the ability to define a custom level of access for their customer service representatives, they can also offer an interactive field for employees to add notes for each customer to streamline the customer service process.

Multiple Levels of Access

This feature allows multiple users to be logged in to the softswitch management interface at the same time with different levels of access.  This enables carriers to establish customized levels of access to the softswitch interface. Reports and permissions can be allowed or restricted at the administrator’s discretion.

Integrated RADIUS-based Billing

Our internal RADIUS server for AAA (Accounting, Authorization, and Authentication) procedures guarantees optimal performance and outstanding billing functionality. This feature is compliant with RFC-2865 industry standard.

Minute Rounding & Fee Definition

Using this feature, administrators can establish optional extra fees and minute rounding.  For example, with a 30 by 6 resolution, the caller will be charged for the first 30 seconds regardless of the talk time.  In this scenario, after the first 30 seconds, the caller will be charged in 6 second increments. Administrators can also define fees, such as maintenance or connection fees.

Advanced Taxation System

With the IPsmarx softswitch solution, a third party taxation company is not required. All taxation can be managed in the same management interface. Administrators have the ability to establish multiple tax profiles and manage various taxes.

Promotion Management Tool

By creating customized discounts, promotions, and coupons, carriers are able to offer incentives to their customers using this tool. They can also take advantage of the voucher system supported by IPsmarx to offer prepaid vouchers or promotional codes for their customers. This tool is especially lucrative in regions where credit cards are not widely used.

Flexible Payment Structure

Using our Flexible Payment Structure, administrators are able to manage payments including prepayments and security deposits, while extending credit at their discretion.

Unlimited Rate Table Support

With this feature, administrators benefit from the ability to set up unlimited selling and buying packages, increasing the number of end point carriers and customers they may interconnect with.

Security Logs

For enhanced security, the IPsmarx softswitch produces a report that shows logs for all unauthorized attempts on the platform.  Security features of the softswitch will reject any unauthorized login attempt; however a log will be available for system administrators to check the IP address of the unauthorized source.

Flexible CDR Reporting

The CDR, Call Detail Record, is an enhanced reporting tool which enables carriers to view call details, cost, profit, and duration of each call. This report is available per carrier or per customer.

Flexible ASR Report

The ASR, Average Success Rate, enables carriers to evaluate the quality of their termination providers.  The report measures call duration based on carriers, destination, and more. A percentage of the calls being terminated by the system can also be generated, which will aid in determining the quality of end-point carriers.

Flexible ACD Report

The ACD, Average Call Duration, report measures call duration based on carriers or destinations.  This produces a report indicating how long callers are on the phone and generates a time value to measure the quality of end-point carriers.


 
 
 
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